Shipping
Processing time
The time we need to prepare an order for shipping varies. For details, see individual items and contact us with any questions.
Made to order items like t-shirts and clothing items can take up to two weeks in production.
Estimated shipping times
North America: 3-12 business days
We’ll do our absolute best to meet these shipping estimates, but cannot guarantee them.
Actual delivery time will depend on the carrier.
International orders
Customs and import taxes – Buyers are responsible for any customs and import taxes that may apply. We cannot be responsible for delays due to customs.
Payment options
All major credit cards accepted
We also accept PayPal, Venmo, Cash
Gift Cards are processed manually, please select Venmo option at check-out .
Frequently Asked Questions
Wholesale availability
We’re happy to do wholesale orders. Contact us to work out the details.
Sizing details
Our products run true to size, made of soft, preshrunk fabric.
Custom and personalized orders
We get asked to do a lot of branded variations to promote small businesses… we love doing projects like that!
Have a shirt idea?
I’ve been designing commercial projects for over 20 years. Convo me and we’ll work out details!
Returns & exchanges
Contact us within: 5 days of delivery
Ship items back within: 7 days of delivery
We don’t accept returns or cancellations, but please reach out if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:
Custom or personalized orders, Clothing, Perishable products (like food or flowers), Digital downloads, Sale / Clearance items.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Reviews
We’re still building reviews here, but SwingSwag is the Etsy shop we’ve run since 2017 – in case you’d like to read our customer reviews there.
Last updated on February 17, 2021.